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iCareerUK®

Terms and Conditions

Introduction

  • Welcome to our website. If you pay for any services through this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern ICAREER CONSULTANCY UK LTD.’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use pay for any of our services.
  • 1.1. The term ‘ ICAREER CONSULTANCY UK LTD ‘ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 2-115, 30 Churchill Place, London E14 5RE, United Kingdom. Our company registration number is 11509745. The term ‘you’ refers to the user of our website who pays for access to any services via this website. By using any of our paid services, you agree to be bound by the below terms and conditions.
  • 1.2. We reserve the right to change these T&Cs from time to time by posting the changes here. We will notify you of any changes by posting the new terms and conditions on this page. If we make any changes that significantly affects your contractual rights and obligations, we will let you know via email and/or a prominent notice on Our Website, or through the course of delivering Our Services to you.

Our Services

  • 2.1 We provide a range of paid careers consultancy packages and individual services to adults (the ‘Client’ or ‘Clients’).
  • 2.2 Clients can join our online classes or access our online resources via our website, using computers, mobile phones, tablets or other similar devices.
  • 2.3 We also offer occasional in-person services and events, notification of, and payment for which, may be effected through this website.
  • 2.4 We may on occasion also provide free sample classes or practice material to prospective clients. By registering and/or participating in our free trial class, you agree to be bound by these T&Cs.
  • 2.5 Clients are required to register a ICAREER CONSULTANCY UK LIMITED account in order to fully utilise Our Services (including gaining access to our user portal function on Our Website). The relevant terms governing the registration of a ICAREER CONSULTANCY UK LIMITED account can be found in our User Agreement.

Purchase and Payments of Our Services

  • 3.1 Our Services may only be purchased by Clients who are over the age of 18.
  • 3.2 By purchasing Our Services, you agree to enter into a direct contractual relationship with ICAREER CONSULTANCY UK LIMITED in accordance with these T&Cs.
  • 3.3 Our Services may be purchased through Our Website. Payments may be made through our third-party payment providers (such as PayPal, Stripe, etc.). You will be redirected to the third-party payment provider’s website after submitting your order for Our Services. We may introduce other means of payment from time to time.
  • 3.4 Package fees are advertised on our Website and we reserve the right to amend them from time to time. All relevant fees must be paid in full before access to the service or services is granted.

Consumer Contracts Regulations 2013

  • 4.1 For purchases made through Our Website, you have a legal right to change your mind within 14 days and receive a refund in accordance with clause 5 of these T&Cs. However, by downloading, streaming or use any of the digital contents provided by ICAREER CONSULTANCY UK LIMITED as part of Our Services (including Study Materials), you have given us the explicit consent to waive your 14 days’ cooling off period.
  • 4.2 If you wish to make a change to the package or service you have purchased please contact us via email at info@icareeruk.ltd. We will let you know if the change is possible. If it is possible we will let you know about any changes to the price of Our Services and anything else which would be necessary as a result of your requested change: we will ask you to confirm whether you wish to go ahead with the change. If we cannot make the change or the consequences of making the change are unacceptable to you, you may wish to apply for a refund in accordance with clause 5 of these T&Cs.

Withdrawal & Refund Policies

  • 5.1 At ICAREER CONSULTANCY UK LIMITED, we believe in the quality of Our Services and the abilities of our mentors, consultants and trainers. Clients who are dissatisfied with Our Services are entitled to cancel our courses at any time and request a refund:
    • 5.1.1 Essential, Advanced and Comprehensive packages:
      • a) A full refund will be given when cancellation is made before the delivery of any on-or-offline services, including accessing online material.
      • b) A partial refund will be offered if the Client has used any services that comprise their package, calculated on the basis of the quantity and type of services used and the total entitlement of the package purchased.
    • 5.1.2 Monthly Subscription Service:
      • a) A full refund will be given when cancellation is made before any online or offline services are accessed.
      • b) Should any services be accessed, then the Client is not entitled to any reimbursement. However, they are free to cancel their subscription from the following month.
  • 5.2 Refund requests can be made via the contact form on our Website, or you can write to us via email to info@icareeruk.ltd.
  • 5.3 No refund will be credited for concluded mentoring sessions, tutorials, lectures or classes, regardless of whether the Client attended the appointment or not.
  • 5.4 We aim to process all refund requests within 14 business days upon receiving such a request in writing. However, this timeframe may differ depending on the payment issuing bank.
  • 5.5 Refunds will be made in pound sterling to the bank and account holder from which the original course fees were paid.
  • 5.6 We will not be responsible for settling any banking charges or compensating you for any shortfalls owing to the fluctuations in exchange rates.
  • 5.7 The above cancellation rights are in addition to any rights which you may have under English law.

Intellectual Property

  • 6.1 All intellectual property rights (including but not limited to copyright, design, and trademarks) of Our Services and Materials are owned by ICAREER CONSULTANCY UK LTD.
  • 6.2 When Clients pay for an Elementary, Advanced or Comprehensive service package, or for a rolling subscription to our services, they are receiving a limited, non-exclusive, non-transferable license to view and participate in the mentoring sessions, classes, online material and all other on-and-offline resources that are included in the description of their package/service. Packages and services are licensed, and not sold, to you. This license does not give you any right to resell the package/service and accompanying materials in any manner (including but not limited to account sharing, illegally recording classes, downloading and sharing courses and Study Materials on other platforms, etc.).
  • 6.3 We reserve the right to revoke any license to access and use any or all parts of our packages and services at any point in time in the event where we decide or are obligated to disable access to a course due to legal or policy reasons.
  • 6.4 Mentors, consultants and other directly and indirectly contracted individuals working for ICAREER CAREERS CONSULTANCY UK LTD. may not grant licenses to their courses to Clients directly and any such purported direct license shall be considered null and void and a violation of these T&Cs.
  • 6.5 Except as expressly authorised by us or in these T&Cs, you may not copy, reproduce, publish, perform, distribute, disseminate, broadcast, circulate, modify, create derivative works of, rent, lease, sell, assign, sublicense, otherwise transfer, display, transmit, compile or collect in a database, or in any manner commercially exploit Our Services and/or online Materials, in whole or in part.
  • 6.6 You may download and print a reasonable number of copies of our online Materials (such as interview preparation guides, practice online tests etc.) in connection with Our Services for non-commercial, personal and educational use only, and we grant you a limited, non-perpetual, revocable, non-transferable, non-assignable, non-exclusive, royalty-free license to access and use our Study Materials for non-commercial, personal and educational purposes only, provided that:
    • a) Any permitted copies are made in an unmodified form;
    • b) Any permitted copies will be destroyed permanently after use.
  • 6.7 Students will be able to submit, upload, create audio, video, picture and other content to Our Service platforms (such as pre-recorded interview videos for review). All user-generated content shall remain the property of the content creator.

Data Protection

  • At ICAREER CONSULTANCY UK LTD., we are committed to the protection of individual’s personal data. For more details regarding how we process your personal data please see our Privacy Notice.

Our Rights to Suspend and End Our Services

  • 8.1 We may have to suspend the supply of Our Services to:
    • a) Deal with technical problems or make minor technical changes;
    • b) Update Our Website or Our Services to reflect changes in relevant laws and regulatory requirements;
    • c) Make changes to Our Services as requested by you or notified by us to you.
  • 8.2 We will contact you in advance to tell you we will be suspending the supply of Our Services, unless the problem is urgent or an emergency. If we have to suspend Our Services for longer than 7 working days, we will adjust the price so that you do not pay for Our Services while they are suspended. You may contact us to end the contract for Our Services if we suspend it, or tell you we are going to suspend it, in each case for a period of more than 7 working days and we will refund any sums you have paid in accordance with clause 5 of these T&Cs.
  • 8.3 If the supply of Our Services is delayed or made impossible by an event outside our control, we will contact you as soon as possible to let you know and we will take steps to minimise any disruption caused by the delay or cancellation of service provision.
  • 8.4 Without affecting any other rights or remedies available to us, we may end the contract for Our Services at any time by writing to you if the Client:
    • 8.4.1 Cause, or may cause, any damage to Think Academy UK and its affiliates or any third party;
    • 8.4.2 Disturb, or may disturb, public order;
    • 8.4.3 Commit or are in the process of committing a crime;
    • 8.4.4 Illegally disclose or obtain confidential information of Think Academy UK’s (and its affiliates) staff members and/or Clients;
    • 8.4.5 Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others, or damages the reputation or credit of ICAREER CONSULTANCY UK LTD (and its affiliates), or any third party;
    • 8.4.6 Publish, distribute or disseminate any topic, name, material or information that is inappropriate, profane, defamatory, infringing, obscene, disruptive, threatening, abusive, harassing, embarrassing, tortuous, indecent or unlawful;
    • 8.4.7 Cause, or may cause, any use or provision of computer viruses or other harmful programs;
    • 8.4.8 Upload or otherwise distribute files that contain software or other material protected by intellectual property laws (or by rights of privacy or publicity), including any patent, trademark, trade secret, copyright, or other proprietary material or information, unless you own or control the rights thereto and/or have received all necessary consents;
    • 8.4.9 Advertise, endorse or offer to sell or buy any goods or services for any business purpose, or otherwise transmit promotional materials, “junkmail,” “spam,” or conduct or forward surveys, contests, chain letters, pyramid schemes, or other forms of advertising or solicitation;
    • 8.4.10 Fail to make any payments that are owed to us when it is due and you still do not make payment within 7 days of us reminding you that payment is due;
    • 8.4.11 Misuse Our Website, Services and/or on-or-offline Materials (including but not limited to the breach of our Intellectual Property rights);
    • 8.4.12 Commit a breach of any of these T&Cs;
  • You will not be entitled to any refund should we end the contract for Our Services in the circumstances as set out above.

Limitation of Liability

  • 9.1 We do not make any warranty regarding the substance of the information contained in our Website, including its accuracy, usefulness, or authenticity. We do not guarantee that Our Services will be available at any given time.
  • 9.2 Subject to any relevant consumer protection legislation including our obligation under the Consumer Protection (Distance Selling Regulations) to give you a refund in accordance Clause 5 of these T&Cs, if you cancel your contract, if we do not perform the contract, our liability for any breach of these T&Cs shall be limited to the value of the course purchased by you in the relevant transaction.
  • 9.3 We are not liable for:
    • 9.3.1 Any loss or damages of any kind, as a result of using Our Services or other information provided on Our Website.
    • 9.3.2 Special, direct, incidental, punitive, exemplary or consequential damages of any kind whatsoever in any way due, as a result of using or inability for using Our Services, Our Website or its contents.
    • 9.3.3 The unavailability of Our Services or Our Website continuously or for any period of time.
  • 9.4 We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for fraud, death or personal injury caused by our negligence or the negligence of our employees, agents or third-party partners.

Other important terms

  • 10.1 These T&Cs should be read in conjunction with our User Agreement and Privacy Notice. These documents constitute the entire agreement between ICAREER CONSULTANCY UK LTD and you with respect to the contractual arrangement for Our Services offered. These documents supersede all previous written or oral agreements between the parties with respect to such subject matter. These terms shall inure to our benefit and to the benefit of our agents, licensors, licensees, and successors.
  • 10.2 If any provision of these terms is found to be illegal, void or unenforceable, then that provision shall be deemed severable from these terms and shall not affect the validity and enforceability of any remaining provisions of these terms.
  • 10.3 A provision of these terms may be waived only by a written instrument executed by the party entitled to the benefit of such provision. The failure of the party to exercise or enforce any rights or provisions of these terms will not constitute a waiver of such right or provision.
  • 10.4 Any notice or other communication required under these T&Cs must be given in writing and delivered either by post or email.
  • 10.5 We may transfer our rights and obligations under these terms to another organisation. We will contact you to let you know if we plan to do this.
  • 10.6 This contract is made between ICAREER CONSULTANCY UK LTD and the Client. No other person shall have any rights to enforce any of these T&Cs. Provisions of the Contracts (Rights of Third Parties) Act 1999 shall be excluded.

Governing Law

  • 11.1 These T&Cs are governed by English law. Any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with the provisions of Our Services shall be governed by and construed in accordance with the law of England and Wales.
  • 11.2 The courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with these T&Cs or its subject matter or formation.

Contact us

  • If you would like to contact us about any aspect of these T&Cs, please do so at info@icareeruk.ltd.